19.04.2012

The system of "112" in Ukraine

  • According to the results of a study conducted by the Rating Group, an absolute majority supports the introduction in Ukraine of the state emergency assistance system “112,” while at the same time citizens are poorly informed that such a system exists.
  • Only 8% of respondents are well informed about the introduction in Ukraine of the state emergency assistance system “112,” a single and free phone number for calling emergency services; 29% know about it in general terms, and another 26% have heard something but very little. At the same time, 37% know nothing about it at all.
  • Residents of Western, Northern, and Central Ukraine are the best informed about the introduction of the “112” system; the worst informed are those in Donbas and the South. Urban residents are more informed than rural residents, and men more than women. The younger the respondents and the higher their level of education, the better informed they are about the introduction of the “112” system in Ukraine.
  • An absolute majority of respondents (72%) support the introduction in Ukraine of the state emergency assistance system “112.” Only 10% do not support it, and another 18% are undecided.
  • A clear relationship is observed: the better respondents are informed about the introduction of the “112” emergency system, the more they support it.
  • Most respondents insist on the urgent introduction of the state emergency assistance system “112” in Ukraine. About half believe that implementation of the “112” system should be completed already in 2012, including 28% who say urgently, before EURO-2012, and 19% who say by the end of 2012.
  • At the same time, 9% believe that work on implementing the “112” emergency system can be completed in 2013–2014, and 17% are convinced that this issue can be postponed even longer. 27% were unable to decide.
  • The better respondents are informed about the “112” system in Ukraine, the more of them insist on its urgency: 90% of those who are well informed believe that the implementation of “112” should be completed during 2012.

Methodology

  • Survey audience: population of Ukraine aged 18 and over
  • Sample size: 2000 respondents
  • Method: face-to-face formalized interview\
  • Margin of error (95% confidence): for values near 50% – not more than 2.2%; near 30% – not more than 2%; near 10% – not more than 1.3%; near 5% – not more than 1%
  • Fieldwork period: March 15–26, 2012
  • Regions:
    • West: Volyn, Zakarpattia, Ivano-Frankivsk, Lviv, Rivne, Ternopil, Chernivtsi
    • Center: Vinnytsia, Kirovohrad, Poltava, Khmelnytskyi, Cherkasy
    • North: Kyiv city, Kyiv oblast, Zhytomyr, Sumy, Chernihiv
    • South: AR Crimea, Odesa, Kherson, Mykolaiv, Sevastopol
    • East: Dnipropetrovsk, Zaporizhzhia, Kharkiv
    • Donbas: Donetsk, Luhansk
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